19:29 31 May 19
Pavel was the best for us in the worst of situations! He was professional, kind, courteous, knowledgeable, considerate and fully explained everything he was doing and why. He took his time and did not rush. He fully met and went beyond our expectations. He was prompt for every visit too.The staff we called for our emergency were very helpful as well, keeping us calm in awful times.Our situation was so unusual, a gasoline leak from our laundry room was then extended into the family room inside the house. When we called, we were expecting to wait days for help, but they got to us within a few hours. You can only imagine the horrible stench of gasoline inside our house when it saturated our carpet. Pavel came to the rescue and got things going quickly for the urgent problem. I can only add, if you ever need restoration services of any kind, call ServiceMaster! We are completely satisfied. They went above and beyond what we ever could have expected. A+++++++++ We are so satisfied we are also using ServiceMaster to fix the drywall, replace the carpet, paint and any other services needed!
20:28 15 May 19
Great service!! They were at my house within 3 hours (late at night) and immediately got to work. The two men they sent out were very professional. I called ServPro first and they just took my name and number, then hung up without saying goodbye and never called me back. I called them back immediately and they said they tried to transfer me and that someone would call me. No one called!! So I called Service Master and they took my info, what happened and connected me with a dispatcher immediately.
17:59 08 May 19
They did a great job. They cleaned up after themselves and were very professional.
15:32 29 Apr 19
I give these guys 5 stars. They were professional courteous considerate and very thorough. It was a pleasure to have them taken care of things at my house. Thanks De and joe.
02:10 28 Apr 19
Jose Negron was an outstanding service person !!
15:03 23 Apr 19
The guys did a super job & stayed until after mid- night to finish setting up 23 blowers & removing baseboards & drilling holes to allow the walls to dry out.We had a huge water issue with a bad coupling on our water softener & it caused a huge amount of water damage.The guys did an awesome cleanup & stopped back Easter Monday to check our progress. They returned Tuesday & removed the blowers . They also brought a tech who is putting together a quote for the the work that needs to be done to complete the job.I highly recommend Service Master for disaster relief.
13:30 15 Apr 19
21:46 10 Apr 19
Great service and quality of work. This was the second company I had to have come out. Next time they will be my first call.
18:52 10 Apr 19
Great Company! Great Service!!!
20:14 26 Feb 19
They are a great company to work with. Scott and his team are always communicative and helpful.
22:47 28 Jan 19
We walked into the house and the floors were swimming in water from a leak in the pipes in the concrete slab. We contacted ServiceMaster of Brandon and they responded within the hour. They immediately reviewed the issue and got to work. The water soaked flooring was removed within an hour and a half and industrial floor fans were strategically positioned to eliminate the water. They returned the next day with a dehumidifier and two more fans and set them up to continue drying out the residence. Their prompt response eliminated any further damage and allowed us to begin to feel better about the issue at hand. This is the second time We have utilized their services and have been very pleased with their abilities and professionalism on both visits. We hope not to need these services any time soon but they are the go to company for us to call if needed.
18:36 14 Jan 19
In the mist of our home flood Service Master came to the rescue! They responded promptly and took care of us professionally and with upmost knowledge of the issues we faced! Their reps Jose, Kenton, and Brenton were amazing to deal with... very friendly, professional, and knowledgeable! We recommend Servicemaster wholeheartedly!
00:49 27 Dec 18
Our water damage was taken care of quickly even though it was real close to Christmas. Within a couple of hours of my call they were at our house cleaning up damaged floors and setting up drying equipment. This was on a day where central Florida was hit with a lot of wind and rain and they were very busy. They even came on Christmas Eve to check on the damage and removed the equipment. I appreciate Scott, Brenton, Andre, and Manny for their quick response and hard work.
17:59 27 Nov 18
This team was amazing!! Constant contact so I know what is going on, always on time and they explain things to me so I understood without making me feel and educated.
00:36 12 Oct 18
Very respectful guys. Voiced there concern and gave great insight. stayed true to there timeline and word. Would recommend. Thanks guys.
13:31 03 Oct 18
Thank you very much for your help . Javier and Cathy were wonderful. They were very professional, explaining in details about their work, making sure we were happy and comfortable in the way that everything was handled. I definitely recommend your services, specially Javier and Cathy, they are very profissional and good people. We are a happy customers. Thank you Service Master.
Susan L Just
18:42 28 Sep 18
Jose and Darnell were absolutely the best. Friendly respectful and very informative. We highly recommend them if you are lucky enough to have them come into your home you will be in the best of hands.
15:04 04 Sep 18
I did not realize the impact ServiceMaster 24 Hour would have on me untill the Shriners Headquarters in Tampa was vandalized. SMR responded at 2am and by 8am we were open for business like nothing happened. This was just the bigining of a mutually beneficial relationship. When hurricane Ike hit the Shriners Galveston hospital, it was again SMR to the rescue. Now I am with the Florida Sheriffs Youth Ranches and ServiceMaster is helping again when needed. I have the utmost confidence in their service capabilities.
15:00 04 Sep 18
I did not realize the impact ServiceMaster 24 Hour would have on me untill the Shriners Headquarters in Tampa was vandalized. SMR responded at 2am and by 8am we were open for business like nothing happened. This was just the beginning of a mutually beneficial relationship. When hurricane Ike hit the Shriners Galveston hospital it was again SMR to the rescue. Now I am with the Florida Sheriffs Youth Ranches and ServiceMaster is helping again when needed. I have the utmost confidence in their service capabilities.
13:25 11 Jun 18
Thanks ServiceMaster for your help during my water damage!
20:40 21 Jan 17
The service master team was on site immediately after a fire in one of our locations . On arrival they set up secured the building and went to work . After clean up and disposal the rebuild began . All work was completed on time within budget . We were back up and running in a short period of time . I highly recommend the service master professionals for any disaster . Barewood outlet. Furniture. Joe grace