I just wanted to tell you how much I appreciate you and the crew that cleaned up my friend’s house after it flooded while she was on vacation. Your lead, Pavel Diaz, was helpful and patient, answering all my questions throughout the process, and putting me at ease during a stressful situation. Thank you to Pavel, Chris, George, Fernando, and Mike for their efforts, humor, and great customer service during the cleanup. I’ve had a number of annoying contractor encounters in the past; having to put up with blaring music, personal calls, smoke breaks, disrespectful treatment of fellow workers, and foul language, but this group was hard-working, friendly, and courteous to me as well as each other. They were very careful with the furniture and household items that had to be packed and relocated to the garage in order to remove the damaged carpet and vinyl flooring. It was such a pleasure to have a group that was so professional and obviously took pride in the work they were doing. You are lucky to have these employees!